Testimonials
Hello, I have just received the mask.. And it's so.beautiful!!!
I barely even feel it when it's on my face. I have close to zero knowledge about masks, but this seems to be (is!) a very high quality, artisanal piece of art and i am deeply grateful that you are making these.
Thank you so much! I am delighted to have found your website and to have ordered one of your products.
What's more, the prices are totally affordable. When i could have been put off by a more expensive price, i now know the quality would be worth the extra pounds. Thank you for keeping it affordable.
I will certainly make sure all my friends know about your art and products and hopefully you will get more orders for brighton area in the next few months.
Thank you and i'm so glad to be/have been one of your customers.
WOW!
Ordered on Friday afternoon and the masks arrived on Saturday morning!
As my wife and I wear glasses, it was brilliant to find somebody that actually sells masks you can wear over your glasses.
The masks themselves are fantastic and are going to look perfect for the masquerade bell we are going to on New Year’s Eve.
Thanks for everything.
Greetings from the States! I bought a mask from you to wear to a "Hedonistic Masquerage" music show this past weekend. I'm friends with a glam band who played at this show, but I didn't have any masks to wear because I wear glasses (can't wear contacts) and have never been able to find any masks that work with my specs. Not only is the mask lovely and well-made, it fit over my glasses perfectly and I got compliments on it all night. It held up through four hours of rock-n-roll on a sultry August night in Central Texas. I was also very pleased that even with international shipping, it still cost less than masks from companies here in the States. Good work! Thanks for helping me accessorize a very fun night!
Robin
Good morning,
I just wanted to thank you so much for the prompt arrival of my beautiful masks!
Both mine and my husband's look great - even better than on the website, and will be great for our ball.
What an excellent service and fabulous quality products!
Please feel free to use my comments as a testimonial if you wish, and I will happily recommend you to all.
Many thanks again
Sharon Duncan
Hi there,
I just wanted to send a message since I wasn’t sure how to leave a testimonial on your site.
Thank you very much for the prompt processing and dispatching of the two masks I ordered! Also, a big thanks for refunding the second postage charge: that was very honest, and I know a lot of companies would have charged me twice, so that was greatly appreciated.
The masks are absolutely lovely! My mum and I look forward to wearing them at my 21st Masquerade Birthday Party.
Thanks for a brilliant service, I’d definitely recommend Venice Masked Ball!
Sincerely,
Adele
Hi Cheryl
The Italian leather handmade masks are great, especially the red leather cat/vamp mask you made especially in red for me to match my shoes. They are light and very comfy with the fine elastic to go under my hair instead of a ribbon. I ordered them for a masquerade ball on Cunard’s Queen Victoria and will recommend your service whenever I can on board. Your masks are original, exclusive and very good value. Thanks.
Hi
I just want to say thank you for the masks that I have had delivered today. I cannot believe the service I have received – it is absolutely fantastic, I ordered them yesterday (Tues) and they have arrived to me today (Weds), I know I selected special delivery as I needed them urgently for the weekend but that said it was to be delivered on Thurs. Excellent service. And they are packed so lovely it was like receiving a present, I am so pleased with them they are beautiful, the quality and the value for money I can’t quite believe – amazing! My partner and I are so excited to wear them this weekend.
I will defiantly be recommending your company – beautiful products, affordable prices and excellent service.
Thank you once again
Annabelle
Hi Cheryl
Just wanted to say our masks went down a storm at our wedding, they were gorgeous and so different. I have recommended you to so many people - great selection of masks, super quick delivery and great customer service.
thanks you so much
Angie x
Hello Cheryl I wanted to thank you once again for all your help. The masks have arrived and thank you for the gorgeous little complimentary magnets. Your help has been invaluable in obtaining such a large quantity of masks in a very specific colour scheme for our corporate masked ball. The masks are quite beautiful and arrived very carefully wrapped. I appreciate the time you took in helping me with my order and would certainly recommend you, not just on the basis of the quality of your products but also on the level of customer service that you have provided. Thank you once again. (I’m happy for the above wording to be used on your testimonial page, if you wish.) Kind regards, Clare MilnerMarketing Assistant
Hi Cheryl,
I just wanted to say a huge thank you. The masks are so beautiful and I can not wait to wear mine at my 30th. I will certainly be recommending you to all my friends and family.
Thank-you once again
Good morning to you. I have just received masks for myself and my husband and I have to say that your service is absolutely superb. The masks are of great quality and far better than we expected. I would/will recommend your company to as many people as I can. Thank you once again for your superb service and very high quality masks
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Just want to say i recieved my order prompt 09.00 today 3rd feb as promised - (after placing my order very late evening on the 1st feb)
the masks are absolutely beautiful, exquisite.. .. i ordered two because i couldnt make my mind up .. and i still cant !!.
the quality is fabulous and when im not wearing them they will be on display in my bedroom
thanks again for your prompt service..
i will definately recommend you to my friends.
a very happy customer :-)
shirley
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Hi Cheryl,
I've just got home and a lovely box is sat waiting for me, opened it up to find the amazing masks inside!
Ooo thank you so much they look wonderful, you have such a talent (bit jealous lol)
As soon as its the party ill get some pictures over to you.
Thank you ever so much again
Brett
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Hi Cheryl,
The mask arrived a few days ago, I'm sorry not to have let you know sooner. It looks more beautiful than the photo - I love it!
Thanks ever so much for your great service and design, I'll happily recommend you and leave a testimonial.
Puja
Hello
My masks which I ordered yesterday morning have arrived today (across
the Channel!). Thank you so much (I need them for this Friday). I am
very impressed with your service and the easy use of your website. I
have to say it was one of least painful internet orders I have ever
made. Please let me know if there is somewhere on your website where I
can leave a message for other customers to read?
Thanks again.
Emma Hill
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Thank you for a very quick delivery of my new Burlesque style mask, I am so pleased with it ,it looks amazing I cant wait to wear it at my masquerade ball !
many thanx
Emma
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hi cheryl just wanted to let you know i got the mask through the post today and i have to say it is absolutely beautiful !! thank you so much for making me it and if i or any of my friends ever need a mask i will make sure they hear of you thank you :D
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Dear Cheryl
I received my mask today. Thank you so very much for sending a replacement.
You provide the most excellent service and I shall tell all of my friends that.
Many Thanks again.
Allison
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Hi,
I just wanted to say the masks we ordered from you were perfect..... they looked exactly the same as the pictures on the site, so we were not disappointed.
We just need another ball to go to now!
Thank you very much for providing a quality product.
Kind Regards
Andrea
Hi there,
My mask arrived this morning at 10.00. It is beautiful and matches my dress perfectly. Thank you so much for all your help. I will be recommending you to all my friends.
Thanks for putting yourself out-the nine o'clock phone call was amazing!
Cheers,
Caroline
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I wanted to provide you with feedback. With the snow issues and postal issues, I rang your company up for advise on despatch on a possible order on Monday 10AM. You were honest and straightforward. I ordered the item at 11AM same day. You updated my order to say you despatched the order a couple of hours later! The following day, the order arrived at 10AM!
I am so pleased! The items are better than they look online. The products are well made! It was as described, and you provided me with much needed guidance on the differences between petite and normal size!
Thank you!
From one happy customer
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Hello
I just wanted to say Thank you for your great service. I ordered my mask Wednesday night, had updates to keep me posted on the order progress, and the mask arrived on Friday!
It is beautiful, fits perfectly and actually looks even better than on the website!
Thanks
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Can I just say what fab fab service you have given me. The mask is lovely and came so quick. I have told all my friends to look at your site. I will feel the bell of the ball. Thank you so much xx
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Hi
I have just received my mask in beautiful condition, well packaged, and far more beautiful than was shown on your website, However it is a little OTT for the do I am going to, but you are not getting it back. I am now trying to choose another mask, sooo much choice, I will probably have about a dozen to choose from by the time I have to go to this ball. great site, fab masks, expect another order from me in next few days , oh and my daughter will need one too. I would certainly recommend you.
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Masks arrived safely. Delighted with them. Thanks very much.
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Hi Cheryl
I received my mini top hat this morning and I love it! I have been wearing it since 9am!!
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Thank you so much. It is exactly as you promised, really well made and you despatched it so quickly. I cannot say thank you enough. I will be the envy of all my friends this weekend!
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I shall definitely be back for more from you. I will not hesitate to recommend you to everyone I know!
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Hi
Just received masks as promised. Thank you for such an efficient service.
Masks are just as they appeared on your website and I am very impressed with quality and package
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Hi there
I just wanted to say a big thank you for my beautiful mask which arrived this morning. Extremely quick delivery, even with the post the way it is at the moment. This is my very 1st Masquarade Mask and it is just beautiful, i have passed your website details onto some friends as the quality and service is just outstanding...
Once again many thanks from an extremely happy customer
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Thank-you for your prompt service. The masks were received today and they are exactly what we wanted. They are brilliant.
Thanks again,
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Hello Venice masked ball,
Hi Cheryl,
Thanks for not charging for the stick, that's very kind of you.
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I'd just like to say that we were highly impressed with the quality of the masks.
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The intricate detail in both masks is very pleasing to the eye. They a very well finished, and to be honest I did not expect such high quality for that price.
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They were also well packaged and arrived within 2 days of the order.
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Overall, an excellent product and service and we are really looking forward to wearing them on Saturday.
Thanks,
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Hi
Just wanted to say the hat was received this morning, such speedy service! The hat looks great, I can't wait to see how it looks with the outfit for saturday.
Thanks again.
Petra
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What excellent service. Ordered on Monday night (Bank Holiday) and received
on Wednesday. The mask is BEAUTIFUL, even better than on the website. I will
definitely recommend you to everyone I know! Thank you- Teresa
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Cheryl
Thank you so very very much. I have just received an e mail advising the order has been despatched and I am very grateful to you not to mention impressed with your service!
Regards
Joanna
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Thank you, I'm very happy with the two masks I ordered from you. I've got a couple of friends who've not got their masks for the ball we're going to in May so I will send your website to them.
Thanks again
Sarah
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Dear Cheryl
Thank you, my parcel arrived first thing this morning, and I love the mask! It is for my best friends hen party and she will love it!
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Thanks for the great service! I will be sure to pass on your website details to my friends for the future-Fay
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I just received the masks today.
I just wanted to let you know that they really are beautiful! Thank you!- Gaye from NEW YORK
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Good morning,
Just to let you know that the package has just arrived and I am delighted with the contents.
Would definitely use you again and would recommend you to a friend.
Many thanks.
Kathryn
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Hi Cheryl,
I am really pleased with the masks, they were just what I was looking for!
Thanks
Joanna
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Oh wow that was speedy, thank you very much I really appreciate it.-Alex
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I love the mask! Thank you so much. I hope to buy from you again!-Dee from USA
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Cheryl.
I just received the mask. It is beautiful and exactly as she wanted. Thank you so much for your help. I am very grateful and my daughter is very happy.
Teri- from USA
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Do you know what I have been so stressed your kindness has really made a difference thank you ever so much.-Brooke
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Hi Cheryl,
The mask arrived yesterday :) It looks great, thanks for being so
patience with me :)
Kind regards
June
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Thank you so very much for such prompt service. Simply the best customer service I have ever received 'on line'. Beautiful mask ordered on a Friday, dispatch message received Saturday and mask received Monday and in such good packaging.
Thank you again,
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Fantastic service!
I placed my order on Monday, and the mask I ordered, arrived Tuesday morning. So happy I chose to order from you. My daughter needs this mask for graduation prom this coming Saturday, and she won't have to worry a bit about when it will arrive. I haven't even had time to tell her that I ordered it yet.
Thanks for great service.
Fiona
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I have received my order and I am very happy with both of the masks and I really appreciate you proving me with the special delivery option and the gold mask. Thank you very much and I will be recommending you to my friends and family
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Thank you for the mask. Received on time (even though I made a last
minute purchase)
It was absolutely beautiful.
Thank you so much
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